# What is CVE-2016-9554?

> CVE-2016-9554 is a high-severity flaw (CVSS 7.2) in Web Appliance from Sophos, published on 28 January 2017. It is not on the list of flaws known to be exploited today. The latest forecast puts its chance of use in the next 30 days at 25%. If you run an affected version, plan in the vendor’s fix.

Canonical page: https://www.precursorintelligence.com/what-is/cve-2016-9554

## At a glance

- **Verdict:** Fix this soon. Not confirmed as exploited yet, but serious or likely enough that it should not wait for a quiet month.
- **Precursor Intelligence risk score:** 53 out of 100 (Medium); action: Plan remediation. Kept up to date as the evidence changes.
- **Severity:** High (CVSS 7.2 out of 10)
- **Known to be exploited:** No, not on the list of flaws known to be exploited today
- **Chance of use in the next 30 days:** 25% (latest exploit-likelihood forecast)
- **Published:** 28 January 2017
- **Record last updated:** 20 April 2025
- **Main product:** Web Appliance from Sophos
- **Affected products:** 1

## What is CVE-2016-9554? In plain terms

It can be attacked from anywhere on the internet with an administrator account, and nobody has to click anything. If it works, the attacker can read data, change data and take it offline.

### The official description

The Sophos Web Appliance Remote / Secure Web Gateway server (version 4.2.1.3) is vulnerable to a Remote Command Injection vulnerability in its web administrative interface. These vulnerabilities occur in MgrDiagnosticTools.php (/controllers/MgrDiagnosticTools.php), in the component responsible for performing diagnostic tests with the UNIX wget utility. The application doesn't properly escape the information passed in the 'url' variable before calling the executeCommand class function ($this->dtObj->executeCommand). This function calls exec() with unsanitized user input allowing for remote command injection. The page that contains the vulnerabilities, /controllers/MgrDiagnosticTools.php, is accessed by a built-in command answered by the administrative interface. The command that calls to that vulnerable page (passed in the 'section' parameter) is: 'configuration'. Exploitation of this vulnerability yields shell access to the remote machine under the 'spiderman' user account.

### What kind of flaw is it?

- CWE-77: Improper Neutralization of Special Elements used in a Command ('Command Injection')

### How an attack on it works

- Where an attacker can be: Anywhere on the internet
- How hard it is to pull off: Easy: no special conditions
- Login needed first: An administrator account
- Does someone have to click: No, nobody has to do anything
- What an attacker gets: Can read data, change data and take it offline

Severity vector: `CVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H`

## Is CVE-2016-9554 being exploited? Not that we know of

It is not on the list of flaws known to be exploited today. The latest forecast puts the chance of it being used in the next 30 days at 25%. That can change at any time, which is why we keep watching.

Exploit likelihood over the last 7 days: 25%, 25%, 25%, 25%, 25%, 25%, 25%.

### Timeline

- 28 January 2017: Published
- 20 April 2025: Record last updated
- 16 June 2026: Exploit likelihood jumped

### How Precursor Intelligence ranks it

CVE-2016-9554 scores **53 out of 100 (Medium)**, with the action "Plan remediation".

Every published flaw gets a risk score from 0 to 100, kept up to date as the evidence changes. Four things go into the score, from the one that counts most to the ones that count less:

- Evidence it is being exploited: biggest factor
- How severe it is: strong factor
- How widely exposed it is: smaller factor
- Threat activity around it: smaller factor

85 and above is Critical. Anything confirmed as exploited is always marked for an emergency patch, whatever its score. When this flaw matches software you track, it lands in your list with its score and the reasons behind it.

## Who is affected by CVE-2016-9554?

The published record lists 1 product.

- [Web Appliance](https://www.precursorintelligence.com/product/sophos/web_appliance) by [Sophos](https://www.precursorintelligence.com/vendors/sophos) (Application): 4.2.1.3

## How do I fix CVE-2016-9554?

1. **Check whether you run it.** Compare your versions with the affected products above. Not sure what you run? Precursor Intelligence can work it out from your public website, or you can pick it from a list.
2. **Apply the vendor’s fix.** Install the latest update from the vendor. The references list where the vendor has published details.
3. **If you can’t patch today.** Follow any mitigation the vendor publishes, and limit who can reach the affected system from the internet until the update is in.
4. **Keep an eye on it.** Track the product and we tell you as soon as we spot this flaw on the list of exploited flaws, or a jump in its exploit likelihood.

### References

- [pastebin.com](http://pastebin.com/UB8Ye6ZU) (Exploit)
- [securityfocus.com](http://www.securityfocus.com/bid/95858) (Third-party advisory, Vulnerability database)
- [community.sophos.com](https://community.sophos.com/products/web-appliance/b/blog/posts/release-of-swa-version-4-3-1) (Release notes)

## Questions

### What is CVE-2016-9554?

CVE-2016-9554 is a high-severity flaw in Web Appliance from Sophos, published on 28 January 2017. It can be attacked from anywhere on the internet with an administrator account, and nobody has to click anything. If it works, the attacker can read data, change data and take it offline.

### How serious is CVE-2016-9554?

It scores 7.2 out of 10 on the CVSS severity scale, which is high. Our risk score for CVE-2016-9554 is 53 out of 100, which is Medium. Its action is "Plan remediation". Not confirmed as exploited yet, but serious or likely enough that it should not wait for a quiet month.

### Is CVE-2016-9554 being exploited?

It is not on the list of flaws known to be exploited today. The latest forecast puts the chance of it being used in the next 30 days at 25%. That can change at any time, which is why we keep watching.

### Which versions does CVE-2016-9554 affect?

For Web Appliance from Sophos: 4.2.1.3.

### How do I fix CVE-2016-9554?

Install the update the vendor names in its advisory. If you can't patch today, follow the vendor's mitigation and limit who can reach the affected system from the internet.

## Does CVE-2016-9554 affect you?

Precursor Intelligence keeps checking for you:

- **Tell us what you run.** Pick your software from a list, or let us work it out from your website.
- **We match it to every flaw.** Over 400,000 published flaws, checked against your list.
- **Ranked by real-world risk.** Every flaw gets a 0 to 100 risk score, kept up to date, led by evidence criminals are using it.
- **Told as soon as we know.** An alert by email, in the app or by webhook to your own tools.

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