# What is CVE-2019-15962?

> CVE-2019-15962 is a medium-severity flaw (CVSS 4.4) in Telepresence Collaboration Endpoint from Cisco, published on 16 October 2019. It is not on the list of flaws known to be exploited today. The latest forecast puts its chance of use in the next 30 days at 0.3%. If you run an affected version, plan in the vendor’s fix.

Canonical page: https://www.precursorintelligence.com/what-is/cve-2019-15962

## At a glance

- **Verdict:** Plan it in. No sign of exploitation and a low forecast. Patch it in your normal update cycle.
- **Precursor Intelligence risk score:** 14 out of 100 (Info); action: Track. Kept up to date as the evidence changes.
- **Severity:** Medium (CVSS 4.4 out of 10)
- **Known to be exploited:** No, not on the list of flaws known to be exploited today
- **Chance of use in the next 30 days:** 0.3% (latest exploit-likelihood forecast)
- **Published:** 16 October 2019
- **Record last updated:** 22 October 2019
- **Main product:** Telepresence Collaboration Endpoint from Cisco
- **Affected products:** 14

## What is CVE-2019-15962? In plain terms

An attacker has to be already on the device with an administrator account, and nobody has to click anything. If it works, the attacker can change data.

### The official description

A vulnerability in the CLI of Cisco TelePresence Collaboration Endpoint (CE) Software could allow an authenticated, local attacker to write files to the /root directory of an affected device. The vulnerability is due to improper permission assignment. An attacker could exploit this vulnerability by logging in as the remotesupport user and writing files to the /root directory of an affected device.

### What kind of flaw is it?

- CWE-276: Incorrect Default Permissions

### How an attack on it works

- Where an attacker can be: Already on the device
- How hard it is to pull off: Easy: no special conditions
- Login needed first: An administrator account
- Does someone have to click: No, nobody has to do anything
- What an attacker gets: Can change data

Severity vector: `CVSS:3.1/AV:L/AC:L/PR:H/UI:N/S:U/C:N/I:H/A:N`

## Is CVE-2019-15962 being exploited? Not that we know of

It is not on the list of flaws known to be exploited today. The latest forecast puts the chance of it being used in the next 30 days at 0.3%. That can change at any time, which is why we keep watching.

Exploit likelihood over the last 7 days: 0.3%, 0.3%, 0.3%, 0.3%, 0.3%, 0.3%, 0.3%.

### Timeline

- 16 October 2019: Published
- 22 October 2019: Record last updated

### How Precursor Intelligence ranks it

CVE-2019-15962 scores **14 out of 100 (Info)**, with the action "Track".

Every published flaw gets a risk score from 0 to 100, kept up to date as the evidence changes. Four things go into the score, from the one that counts most to the ones that count less:

- Evidence it is being exploited: biggest factor
- How severe it is: strong factor
- How widely exposed it is: key context
- Real threat activity around it: key context

85 and above is Critical. Anything confirmed as exploited is always marked for an emergency patch, whatever its score. When this flaw matches software you track, it lands in your list with its score and the reasons behind it.

## Who is affected by CVE-2019-15962?

The published record lists 14 products.

- [Telepresence Collaboration Endpoint](https://www.precursorintelligence.com/product/cisco/telepresence_collaboration_endpoint) by [Cisco](https://www.precursorintelligence.com/vendors/cisco) (Application): 7.3.18, 8.3.7, 9.6.4, 9.7.2, 9.8.0
- [Webex Board 55](https://www.precursorintelligence.com/product/cisco/webex_board_55) by [Cisco](https://www.precursorintelligence.com/vendors/cisco) (Hardware): version not specified
- [Webex Board 55s](https://www.precursorintelligence.com/product/cisco/webex_board_55s) by [Cisco](https://www.precursorintelligence.com/vendors/cisco) (Hardware): version not specified
- [Webex Board 70](https://www.precursorintelligence.com/product/cisco/webex_board_70) by [Cisco](https://www.precursorintelligence.com/vendors/cisco) (Hardware): version not specified
- [Webex Board 70s](https://www.precursorintelligence.com/product/cisco/webex_board_70s) by [Cisco](https://www.precursorintelligence.com/vendors/cisco) (Hardware): version not specified
- [Webex Board 85s](https://www.precursorintelligence.com/product/cisco/webex_board_85s) by [Cisco](https://www.precursorintelligence.com/vendors/cisco) (Hardware): version not specified
- [Webex Room 55](https://www.precursorintelligence.com/product/cisco/webex_room_55) by [Cisco](https://www.precursorintelligence.com/vendors/cisco) (Hardware): version not specified
- [Webex Room 55 Dual](https://www.precursorintelligence.com/product/cisco/webex_room_55_dual) by [Cisco](https://www.precursorintelligence.com/vendors/cisco) (Hardware): version not specified
- [Webex Room 70 Dual](https://www.precursorintelligence.com/product/cisco/webex_room_70_dual) by [Cisco](https://www.precursorintelligence.com/vendors/cisco) (Hardware): version not specified
- [Webex Room 70 Dual G2](https://www.precursorintelligence.com/product/cisco/webex_room_70_dual_g2) by [Cisco](https://www.precursorintelligence.com/vendors/cisco) (Hardware): version not specified
- [Webex Room 70 Single](https://www.precursorintelligence.com/product/cisco/webex_room_70_single) by [Cisco](https://www.precursorintelligence.com/vendors/cisco) (Hardware): version not specified
- [Webex Room 70 Single G2](https://www.precursorintelligence.com/product/cisco/webex_room_70_single_g2) by [Cisco](https://www.precursorintelligence.com/vendors/cisco) (Hardware): version not specified
- [Webex Room Kit](https://www.precursorintelligence.com/product/cisco/webex_room_kit) by [Cisco](https://www.precursorintelligence.com/vendors/cisco) (Hardware): version not specified
- [Webex Room Kit Mini](https://www.precursorintelligence.com/product/cisco/webex_room_kit_mini) by [Cisco](https://www.precursorintelligence.com/vendors/cisco) (Hardware): version not specified

## How do I fix CVE-2019-15962?

1. **Check whether you run it.** Compare your versions with the affected products above. Not sure what you run? Precursor Intelligence can work it out from your public website, or you can pick it from a list.
2. **Apply the vendor’s fix.** Install the update named in the vendor’s advisory. We’ve put the advisory first in the list.
3. **If you can’t patch today.** Follow any mitigation the vendor publishes, and limit who can reach the affected system from the internet until the update is in.
4. **Keep an eye on it.** Track the product and we tell you as soon as we spot this flaw on the list of exploited flaws, or a jump in its exploit likelihood.

### References

- [tools.cisco.com](https://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20191016-tele-ce-filewrite) (Vendor advisory)

## Questions

### What is CVE-2019-15962?

CVE-2019-15962 is a medium-severity flaw in Telepresence Collaboration Endpoint from Cisco, published on 16 October 2019. An attacker has to be already on the device with an administrator account, and nobody has to click anything. If it works, the attacker can change data.

### How serious is CVE-2019-15962?

It scores 4.4 out of 10 on the CVSS severity scale, which is medium. Our risk score for CVE-2019-15962 is 14 out of 100, which is Info. Its action is "Track". No sign of exploitation and a low forecast. Patch it in your normal update cycle.

### Is CVE-2019-15962 being exploited?

It is not on the list of flaws known to be exploited today. The latest forecast puts the chance of it being used in the next 30 days at 0.3%. That can change at any time, which is why we keep watching.

### Which versions does CVE-2019-15962 affect?

For Telepresence Collaboration Endpoint from Cisco: 7.3.18, 8.3.7, 9.6.4, 9.7.2, 9.8.0. The record lists 14 products in all, each with its versions, under "Who is affected" on this page.

### How do I fix CVE-2019-15962?

Install the update the vendor names in its advisory, linked first under "How do I fix" on this page. If you can't patch today, follow the vendor's mitigation and limit who can reach the affected system from the internet.

## Does CVE-2019-15962 affect you?

Precursor Intelligence keeps checking for you:

- **Tell us what you run.** Pick your software from a list, or let us work it out from your website.
- **We match it to every flaw.** Over 400,000 published flaws, checked against your list.
- **Ranked by real-world risk.** Every flaw gets a 0 to 100 risk score, kept up to date, led by evidence criminals are using it.
- **Told as soon as we know.** An alert by email, in the app or by webhook to your own tools.

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