What is CVE-2010-3268?A medium-severity flaw in Intel Alert Management System, explained.
CVE-2010-3268 is a medium-severity flaw (CVSS 5.0) in Intel Alert Management System, published on 22 December 2010. It is not on the list of flaws known to be exploited today. The latest forecast puts its chance of use in the next 30 days at 3.3%. If you run an affected version, plan in the vendor’s fix.
Published 22 December 2010. Record last updated 16 June 2026. We keep this page's data up to date.
What is CVE-2010-3268? In plain terms.
It can be attacked from anywhere on the internet without logging in. If it works, the attacker can slow it down.
The GetStringAMSHandler function in prgxhndl.dll in hndlrsvc.exe in the Intel Alert Handler service (aka Symantec Intel Handler service) in Intel Alert Management System (AMS), as used in Symantec Antivirus Corporate Edition 10.1.4.4010 on Windows 2000 SP4 and Symantec Endpoint Protection before 11.x, does not properly validate the CommandLine field of an AMS request, which allows remote attackers to cause a denial of service (application crash) via a crafted request.
What kind of flaw is it?
- CWE-20Improper Input Validation
How an attack on it works
Read straight from its severity rating, translated out of the shorthand.
- Where an attacker can beAnywhere on the internet
- How hard it is to pull offEasy: no special conditions
- Login needed firstNo login needed
- What an attacker getsCan slow it down
Severity vector: AV:N/AC:L/Au:N/C:N/I:N/A:P
Is CVE-2010-3268 being exploited? Not that we know of.
It is not on the list of flaws known to be exploited today. The latest forecast puts the chance of it being used in the next 30 days at 3.3%. That can change at any time, which is why we keep watching.
Timeline
- Published
- Record last updated
CVE-2010-3268 scores 40. Action: Plan remediation.
We keep the score of every published flaw up to date as the evidence changes. Four things go into the score, and evidence that criminals are actually using it counts most. In order:
- Evidence it is being exploitedBiggest factor
- How severe it isStrong factor
- How widely exposed it isSmaller factor
- Threat activity around itSmaller factor
85 and above is Critical. Anything confirmed as exploited is always marked for an emergency patch, whatever its score.
When CVE-2010-3268 matches software you track, it lands in your list with its score and the reasons behind it.
See your own ranked list →Who is affected by CVE-2010-3268? 3 products.
The published record lists 3 products from 2 vendors. If you run one of these, check your version, then go to the fix below.
- Application
Intel Alert Management System
by Intel
Affected versionsall versions - Application
Endpoint Protection
by Symantec
Affected versions11.011.0-rtm11.0-ru511.0-ru6a11.0-ru611.0-ru6mp1 - Application
Antivirus
by Symantec
Affected versions10.1.4.4010
How do I fix CVE-2010-3268? Four steps.
- Check whether you run itCompare your versions with the affected products above. Not sure what you run? Precursor Intelligence can work it out from your public website, or you can pick it from a list.
- Apply the vendor’s fixInstall the update named in the vendor’s advisory. We’ve put the advisories and patch notes first in the list.
- If you can’t patch todayFollow any mitigation the vendor publishes, and limit who can reach the affected system from the internet until the update is in.
- Keep an eye on itTrack the product and we tell you as soon as we spot this flaw on the list of exploited flaws, or a jump in its exploit likelihood.
References
10 linksDoes CVE-2010-3268 affect you? We'll keep checking.
Looking flaws up one at a time doesn't scale. Tell us what you run once, and we tell you which flaws matter to you, in what order, and keep watching for new ones.
- Tell us what you runPick your software from a list, or let us work it out from your website.
- We match it to every flawOver 400,000 published flaws, checked against your list.
- Ranked by real-world riskA 0 to 100 score, led by evidence criminals are using it.
- Told as soon as we knowAn alert by email, in the app or by webhook to your own tools.
Free plan, no card needed. Nothing to install.
1 new flaw affects software Acme tracks
The GetStringAMSHandler function in prgxhndl.dll in hndlrsvc.exe in the Intel Alert Handler service (aka Symantec Intel Handler service) in Intel Alert Manag...
- Matched to
- Intel Alert Management System on Acme's software list
- What to do
- Plan in the vendor’s update
Sent to the alert recipients Acme chose. Also in the app and to Acme's webhook.
CVE-2010-3268 is a medium-severity flaw in Intel Alert Management System, published on 22 December 2010. It can be attacked from anywhere on the internet without logging in. If it works, the attacker can slow it down.
It scores 5.0 out of 10 on the CVSS severity scale, which is medium. Our risk score for CVE-2010-3268 is 40 out of 100, which is Medium. Its action is "Plan remediation". No sign of exploitation and a low forecast. Patch it in your normal update cycle.
It is not on the list of flaws known to be exploited today. The latest forecast puts the chance of it being used in the next 30 days at 3.3%. That can change at any time, which is why we keep watching.
For Intel Alert Management System: all versions. The record lists 3 products in all, each with its versions, under "Who is affected" on this page.
Install the update the vendor names in its advisory, linked first under "How do I fix" on this page. If you can't patch today, follow the vendor's mitigation and limit who can reach the affected system from the internet.